Remittance Processing

In addition to our e-Government payment remittance services, the State Treasurer’s Office also offers a tangible remittance processing service for state agencies, local governments and schools.

Known as the State Treasurer’s lockbox operation, our services include:

  • Picking up mail from a post office box
  • Opening and sorting mail
  • Imaging checks
  • Depositing checks (the checks are encoded, endorsed and deposited)
  • Capturing and preparing payment coupon data
  • Forwarding digital and paper data to agency

Service Cost

Lockbox users need to pay for the following items:

  • Post office box rental (varies by size)
  • Stub printing and mailing (if you are currently sending out invoices, this may not change)
  • Programming (there may be some initial programming costs)
  • Local governments pay a small per item fee

Getting Started

Contact or call Director of Treasury Operations Mike Buchanan at 304-341-0717.

The Treasury does not collect state taxes. Visit the The West Virginia State Tax Department for assistance.

West Virginia State Treasurer's Office
1900 Kanawha Boulevard
Capitol Complex Building #1, Room E-145
Charleston, West Virginia 25305
304-558-5000 Toll Free: 800-422-7498
Hours: 8:30am-4:30pm (ET)

Copyright 2024 by West Virginia State Treasury Privacy Statement